Frequently Asked Questions
Everything you need to know about our fresh roasts and brewing gear.
When will my coffee be roasted?
To ensure maximum freshness, we roast our beans in small batches multiple times a week. Your order will typically be roasted within 24-48 hours of your purchase.
Do you offer international shipping?
Yes, we ship our coffee and brewing equipment worldwide. Shipping rates and delivery times are calculated at checkout based on your location and package weight.
Can I return coffee beans if I don't like the taste?
As coffee is a perishable food product, we cannot accept returns on roasted beans. However, if there is an error with your order or quality issue, please contact us within 7 days.
Do you provide a subscription service?
Absolutely. You can subscribe to your favorite roasts and save 10% on every order. Choose your frequency, and you can pause or cancel at any time through your account portal.
What is the best way to store my coffee?
We recommend storing your beans in a cool, dark place in an airtight container. Avoid the fridge or freezer, as moisture and odors can compromise the flavor profile.
Can you grind the coffee for me?
Yes, we offer various grind settings from coarse (Cold Brew) to fine (Espresso). Simply select your preferred grind size on the product page before adding it to your cart.